Your consultation, treatment and aftercare

Every aesthetic plan begins with an assessment of your concerns, medical history and suitability. We discuss the available options, possible benefits, limitations, risks, recovery and costs before you make a decision. Where a prescription is required, an appropriate prescribing consultation must take place before treatment.

We allow time for questions and reflection. Injectable treatments are for adults aged 18 and over, and treatment will be postponed or declined when it is not appropriate. Selected lash and brow services require a patch test at least 48 hours before your appointment.

Skin health comes first. Your plan may include skincare advice, facials, treatments focused on hydration or skin quality, or a carefully considered combination. Courses are recommended only where they suit your needs, and results vary between individuals.

You receive treatment-specific aftercare and guidance about review appointments. If you have a concern after a visit, please contact the clinic so we can advise you on the next step.

We welcome feedback about your experience. Reviews help new clients understand the clinic and help us continue improving the care we provide.